Returns are accepted within 30 calendar days of delivery for eligible items.
Return Requirements
- A return request must be submitted to support@suabookstore.com within 30 days of delivery
- Items must be unused, in their original packaging, and in resalable condition
- Unauthorized or late returns will not be accepted
Return Categories
A. Defective, Damaged, or Incorrect Orders
- We will provide a prepaid return shipping label
- A full refund or exchange is processed after we receive and inspect the item
B. Customer-Initiated Returns (e.g., class drop, personal decision)
- Customer pays return shipping
- A 15% restocking fee applies
- Trackable shipping is recommended for customer protection
Refund Timeline
- Refunds are issued within 3 business days following inspection
- All refunds are returned to the original payment method
Non-Accepted Returns
- Items that are used or not in original condition
- Returns initiated after 30 days
- Returns without prior approval
Contact Information
Email: support@suabookstore.com
Phone: +1 (602) 845-0841
Address: 11408 N 57th Ave, Glendale, AZ 85304